Karim Vaes

Macworld features an article called “Ten business lessons from ‘Battlestar Galactica’”

A summary

• 1. Tech isn’t always the answer. : Totally agree… IT-ers tend to always go for a tech solution where a human solution might suffice!
• 2. Don’t neglect training. : I guess nobody will disagree here, but companies often don’t see the hidden cost of neglecting to do so.
• 3. Some things can’t be outsourced. : I’ll repeat it again; Outsourcing is good, but don’t do it on stategical areas!
• 4. Update your antivirus. : Personally I’d like to see this one renamed to “keep your organization up-to-date”
• 5. Democracy doesn’t always work. : A simple Project Management lesson; It’s a democracy until the scope is set, then it’s dictatorship!
• 6. Some problems can’t be killed. : Indeed, not all problems can be killed, just learn to cope with them.
• 7. Seek strategic alliances with competitors. : So true! Being a stategic game fan, I found that alliances either make or break any outcome of a game. The numerous time I’ve “won”, is always due to making (and breaking!) stategic alliances.
• 8. Don’t store all your backups in one place. : Better renamed to “don’t put all your eggs in one basket”.
• 9. The mission can change at any time. : A bit like 4., the world keeps evolving, incorporate that in your strategy.
• 10. Beware of visionaries. Zealots make bad leaders. – Awh, crap, that’d be against me…

• Barack Obama – As his star continues to rise, there’s just no contest for #1 Best Communicator.
• Tim Russert – He was one of the best, and we’ll miss him.
• Randy Pausch – An unknown, until he gave one speech about his mortality. (I personally loved his mortality speech and must admit a certain sadness when I discovered he lost the fight against cancer in July 2008.)
• Colin Powell – Always great, in 2008 he gave the interview of the year.
• Mike Huckabee – The one repeat from last year – he can’t be held down.
• John Chambers – A remarkable businessman who’s speaking ability drives his company.Chambers
• Sarah Palin – A remarkable woman in a remarkable rise to celebrity.
• Tina Fey – How could she not be on the Top Ten Best list?
• Anderson Cooper – He’s one of a kind – leading a new breed of journalists.

Source : Bert Deckers’s “The Top Ten Best (and Worst) Communicators of 2008″

Communication skills between individuals and in a group are an important foundation for the strategy design and formulation process. There are three different channels involved in the communication process. Only when we pay attention to and master all three we achieve a sound communication process and get good business results.

Bad communicators only talk, Good communicators are able to listen & Great communicators adapt to context!

For more details, check the article “Communication and Strategy Design Process”.

Last week Lifehacker published a nice article with their Top 10 Conversation Hacks:

• 10. Feign sincerity with eye contact and repetition.
• 9. End a conversation with body language.
• 8. Ask sensitive questions indirectly to skip awkwardness.
• 7. Use silence to win arguments and nail a negotiation.
• 6. Soften critiques with the sandwich method.
• 5. Say “no” gently—or say “yes, but….”
• 4. Ask questions well.
• 3. De-code office jargon.
• 2. “Pace and lead” an irate person.
• 1. Become a human lie detector.

Check out the original article for the more detailled descriptions.